From purchasing habits to frequency of visits, COVID-19 has transformed how consumers interact with merchants. But will these changes be temporary, or has the global pandemic changed the face of commerce forever? Those are the questions we are seeking to answer with our COVID-19 Impact Tracker, a survey of merchants and consumers from throughout the CEMEA region. The results of the first wave of our survey are published here, offering unique insights on economic activity across diverse markets, and showing how merchants are looking to technology, among other things, to ensure they are best placed to take advantage of an expected recovery.

Small Business Hub
Small businesses are the foundation of our economy. And whether you’re just starting out or already running your business, we’re here to help.
COVID-19 Impact Tracker
Visa Partners
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Getting paid
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Calculating startup costs
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Website makeover
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Online marketplaces
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Small business projects

Visa Foundation Commits $210 million to support small and micro businesses
The Visa Foundation has committed two programs totaling $210 million to support small and micro businesses to address an urgent need from local communities following the spread of COVID 19.
Masterclass Series

Visa and our expert partners present a series of Masterclasses that give you the tools and expertise to get your business online; manage strategy, operations and finance; adopt safe and secure digital payments and build your digital customer experience.
Digital Dialogues

A series of in-depth discussions, in partnership with the Financial Times, exploring how digital commerce opportunities can support small and medium-sized businesses to navigate and thrive in this new normal