VISA ON MOBILE

Visa on mobile is the new transformative way to pay with your smart or feature phone. There’s no need to carry cash. Just scan the QR code or enter the Visa till number to make your payments.

The Visa QR Code is a form of a bar code that has the merchant’s information (merchant name & account number) required for the payment. You will just need to scan this QR code with the scanner built in the Visa enabled bank app to start the payment process.

The Visa till number is a number that has the merchant’s information (merchant name & account number) required for the payment. You will just need to enter the Visa till number with your feature phone to start the payment process.

You only need a smartphone with a data connection and your bank’s mobile app- that supports Visa, downloaded on your phone. For the feature phone, you need your bank’s USSD number to access Visa.

Visa makes payments easier everywhere. Just look for the Visa acceptance mark wherever you wish to pay, whether it’s a retail store or your favourite shopping website.

Follow these four simple steps to set up your Visa account on your mobile phone: 

1. Download the mobile banking app of your bank that supports Visa from the Google Play Store or Apple app Store. For a feature phone, get your bank’s USSD number to access Visa. 
2. Open your bank’s app in your smartphone or dial your bank’s USSD number.
3. Now link your credit/ debit/pre-paid card that you want to pay with.
4. Finally, to keep your Visa transactions and account secure, set your PIN (passcode) and keep it to yourself. You will need to enter the PIN every time you pay with Visa.
5. To help you keep track of your payments and budgets, all your Visa transactions will be recorded on your electronic or paper statement.
   

You may need to check with your bank for the registration process and complete list of functionalities.

To pay at a store?

1. Look for the Visa acceptance mark and QR code or the Visa till number at the billing counter.
2. Open your mobile banking app, choose Visa from the menu.
3. Scan the merchant’s QR code or type in the Visa till number in the app. For a feature phone, dial the Visa till number once you access Visa via the USSD.
4. You will either need to enter the payable amount or scanning the QR code will automatically display the payable amount
5. Authenticate the payment with your PIN (passcode) and confirm the transaction
6. Get the transaction confirmation instantly

To pay online?

1. Spot the Visa acceptance mark and the QR code or Visa Till Number on the check-out/ billing page when you are ready for your purchase.
2. Open your mobile banking app, choose Visa from the menu.
3. Scan this QR code or enter in the numeric Visa Till Number.

To make bill payments?

1. Spot the Visa acceptance mark and the QR code on your bill.
2. Scan this QR code or type in the numeric merchant ID.
3. You will either need to enter the payable amount from the bill or scanning the QR code will automatically display the payable amount.
4. Authenticate the payment with your PIN (passcode) and confirm the transaction.
5. Get the transaction confirmation instantly.
6. Or, access your bank’s USSD platform, enter the merchant ID, enter the amount to be paid and make the payment.

If you lose your mobile phone, please contact your bank immediately. With Visa, you authorize each payment with a PIN (passcode) which prevents other people from using your account even when you lose your phone as only you know your PIN.

You can request the merchant directly for a refund or contact your bank just as you would with any credit or debit card payment