About Visa Consulting & Analytics
Visa Consulting & Analytics (VCA) is the payments consulting arm of Visa.
We are a global team of several hundred payments consultants and data scientists across six continents.
Our consultants are experts in strategy, product, portfolio management, risk, digital and more with decades of experience in the payments industry.
Our data scientists are experts in statistics, advanced analytics and machine learning with exclusive access to insights from VisaNet, one of the largest payment networks in the world.
The combination of our deep payments consulting expertise and our breadth of data allows us to identify actionable insights and recommendations that drive better business decisions.
What we do
We offer consulting services for issuers, acquirers, merchants, fintechs and others across six practice areas that span the entire customer journey.
We help clients formulate payment strategies to drive growth and profitability, compete in the digital economy and address key topics such as open banking, real-time payments and emerging third-party platforms
We deliver product value propositions for clients including new product development, refreshes and upgrades
We help clients identify the right customers and best portfolio actions that drive acquisition, engagement and retention
We help clients better manage risk and fraud while optimising the customer experience
We support clients to develop and execute digital strategies addressing issues such as top of wallet, card on file, activation and ongoing engagement
We embed our consultants inside our clients' organisations to support the implementation of recommendations
Case Study: Customer Lifecycle Management
A healthy credit card portfolio begins with a compelling product and high-performing distribution. However, for sustained success, you also need an effective customer lifecycle management program. See how Barclays Africa enlisted Visa Consulting & Analytics to bring more discipline and consistency to its customer lifecycle management.